Course Curriculum
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1
Introduction
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TMSI
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TMSI Business phone education series
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HOW TO DIAL
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HOW TO ANSWER, FORWARD, REJECT AND END A CALL IN DIFFERENT WAYS
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HOW TO TRANSFER A CALL, SWAPPING ATTENDED CALLS OR BLIND TRANSFERS.
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HOW TO PLACE A CALL ON HOLD, ANSWERING MULTIPLE CALLS.
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HOW TO PARK A CALL FOR OTHERS TO RETRIEVE
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HOW TO USE THE FIXED BUTTONS ON YOUR GXP PHONE
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HOW TO USE CALL FORWARDING, CALL HISTORY, DIAL FROM LOGGED CALLS
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2
Chapter 1 How to Use Grandstream Business Phone Systems
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1.888.930.6888 How to choose a business phone system... IMPR
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1.888.930.6888 How to choose a business phone system... HOW
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1.888.930.6888 How to choose a business phone system... NEW
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1.888.930.6888 How to choose a business phone system... INNO
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1.888.930.6888 How to choose a business phone system... SAVE
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3
Chapter 2 How to Use Samsung Business Phone Systems
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Legacy PBX, VoIP Phones and PBX, THE DIFFERENCES Video #710
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How To Setup Your Samsung Voicemail Box
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How to install a handset cord to a Samsung iDCS28d business
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How To Program SMT 5210e ITP Sets to OfficeServ7100 by Samsu
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How to Log in and Navigate IT TOOLS.MOV
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How to set the date and time by customer on Samsung busines
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How to Save Money with FlexLines and Telus Bills How to read
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PBX, VoIP, VANCOUVER, FLEXLINES, BUSINESS PHONE SYSTEMS, NOR
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PARKING A CALL - How to. Samsung 7100 7200 7400 Business Tel
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RECORD THE PRIMARY NO ANSWER GREETING
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RECORD THE PRIMARY NO ANSWER GREETING-1
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Samsung OfficeServ svmi voicemail administrator video tutori
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Samsung Business Phone System softphone
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Samsung WMT 5100e WiFi
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SETTING HOLIDAY MODE, SAMSUNG SVMi AutoAttendant by Tom MacD
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TEN THINGS YOU MUST KNOW ABOUT BUSINESS PHONE LINES AND BUSI
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TMSI Administrator Training on Samsung OfficeServ SVMi Voice
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WMT 5100 Wireless Handset Registration on PowerUP
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VoIP phonephone systemsPBX system TMSI FLexLines Process 1-8
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TRANSFERRING CALLERS - HOW TO Samsung 7100 -7200 -7400
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1.888.930.6888 How to choose a business phone system... conn
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Vancouver Business Phone Systems TMSI Education Channel - Ho
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4
Chapter 3 How To Save On Your Phone Bills
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TEN THINGS YOU MUST KNOW ABOUT BELL OR TELUS PHONE BILL AND -1
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TEN THINGS YOU MUST KNOW ABOUT BELL OR TELUS PHONE BILL AND -2
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TEN THINGS YOU MUST KNOW ABOUT BELL OR TELUS PHONE BILL AND -3
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5
Chapter 4 Avaya
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Business Telephones Samsung AVAYA
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TMSI Avaya tutorial on how to setup voicemail
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About the instructor
Instructor Title
Tom MacDonald
This is the instructor section. You can use this space to tell and show your students who you are and why you're the perfect person to teach the course you're offering. You can talk about your work and education history, and really anything else that shows off who you are so your students get excited about learning from you. You're the expert after all, this is your chance to shine!